|
Home | Submit Press Release | Advertise | Submit Website
(Hosting-NewsWire.com, June 06, 2014 ) London, England -- It has been estimated that 60% of all US retail sales will involve the internet in some way by 2017. This will occur either as direct sales or as part of the research process shoppers undertake before buying (Forrester Research Inc. "U.S. Cross-Channel Retail Forecast, 2012 To 2017.") That same year it is expected that 10.3% of total retail sales will be online purchases.
"People just do not shop in the same way they did ten years ago. Information and purchasing ability is available anytime and anywhere via a smart phone or other mobile device", says Monica Kaiser, Founder of Seraphina's Kitchen. "And it's not just limited to less expensive items".
For online companies the one thing that often determines success is trust; if customers trust a company they are more likely to buy the first time and to return again and again.
One key factor in establishing trust is for businesses to be accessible to customers. As online transactions are completed without personal interaction the existence of quality customer service teams and a sound returns policy can influence a company's ability to garner trust.
Seraphina's Kitchen offers a 100%, No-Questions-Asked, Money-back guarantee on all purchases.
"We follow up with everyone who has bought one of our Non-stick Mats and encourage them to give us feedback", says Kaiser. "We make sure that they know that they can contact us if they have any questions or concerns and that we will do whatever it takes to make their shopping experience an enjoyable one."
Offering fast and reliable shipping is also important to online success. Customers are no longer satisfied with 7 – 10 day delivery times.
"By choosing to offer our premium products on Amazon.com we have prioritised our customer's desire for speedy delivery. Amazon has a reputation for quick, hassle-free delivery to your door and our customers get that when they buy our baking mats", says Kaiser.
About Seraphina's Kitchen
Seraphina's Kitchen designs and creates premium, FDA food-grade, baking mats for the home cook and professional chef. In 2014, following extensive collaboration with its customers, it launched its popular Non-Stick Baking Mat on Amazon.com.
Seraphina's Kitchen
Monica Kaiser
+447774004590
contact@seraphinaskitchen.com
Source: EmailWire.Com
Source: EmailWire.com
Submit press release on hosting | Submit your hosting website
|
|